MACE for Dealers
Every service call from first report to closed, with the parts it is waiting on and the tech who has it. Technicians run their day from a phone.
Service
7 tickets · 2 scheduled · 2 completed
| Customer | Job status | Priority | Issue | Service tech | Created | Scheduled | Sales rep | Job type | |
|---|---|---|---|---|---|---|---|---|---|
| Oak Street Builders | Scheduled | Urgent | Warranty: hinge failure on six upper doors | Mara Quinn | Sep 24 | Sep 30, 8:00 AM | Omar Farris | Commercial | |
| Alvarez, Rosa | Items Received | High | Vanity door misaligned, rubbing the drawer | Luis Ortega | Sep 26 | Oct 1, 10:30 AM | Kelsey Brandt | Residential | |
| Park Avenue Condos HOA | Items Ordered | High | Replacement drawer front, unit 4B | Unclaimed | Sep 25 | — | Omar Farris | Commercial | |
| Hendricks, Paul & Mira | Confirming Items | Medium | Crown molding gap above the pantry tower | Unclaimed | Sep 28 | — | Jess Harlan | Residential | |
| Lindqvist Homes | On Hold | Low | Touch-up paint, two base cabinets | Luis Ortega | Sep 19 | — | Theo Marsh | Residential | |
| Marsh, Evelyn | Completed | Medium | Soft-close slide replaced, lower left drawer | Dev PatelLuis Ortega | Sep 15 | Sep 22, 1:00 PM | Jess Harlan | Residential | |
| Harborview Dental | Completed | High | Reception millwork: door out of plumb | Dev Patel | Sep 12 | Sep 16, 9:00 AM | Omar Farris | Commercial |
Sample screen. Northlake Cabinetry is not a real company, and every name and figure is invented.
What it handles
Low to urgent, with status and the parts each one needs.
A calendar of scheduled visits and who is out.
Today’s visits, unclaimed tickets, a visit timer, and photos read by MACE.
Comments with mentions, attachments and alerts.
Where it fits
Information comes from
Tickets your team and technicians create.
Reads from
Feeds